We recently had the pleasure of stopping by the Local 3 News studio to chat with the 3 Plus Your Home team. If you missed the segment, our very own Michael Large and Ana Douglas sat down to talk about why we do what we do here at Drain Right Guttering.
While gutters might not be the “most fun” topic for a Friday morning, they are the most important defense your home has. Here are the top four takeaways from our local experts:
1. A Legacy of Local Trust
As Michael shared on air, we aren’t just a business—we’re a family. When you call us, you aren’t just another address on a map; you’re a neighbor.
“Born and raised here, raising a family here… we aren’t looking for one big score. We are looking for customers for life.”
— Michael Large
2. Real People, Not Robots
One of the highlights of the interview was Ana’s focus on our “intentional” approach to customer service. In a world of automated phone trees, Ana made a promise: When you call Drain Right, a real person in our office answers. “It won’t be an AI robot,” Ana noted. We believe in providing answers in the moment, making the process seamless from the first phone call to the final installation.
3. Protection That Fits Your Trees (and Your Budget)
Not every house needs the most expensive “stainless steel thing.” Michael explained how we look at your specific landscaping—like those famous Chattanooga pine needles and oak tassels—to determine what you actually need.
We are also the exclusive providers in this region for Gutterglove, a high-end protection system that our customers absolutely rave about for its durability. Whether you need a simple repair or our top-tier protection, we offer a variety of options to fit your budget.
4. Beyond the Gutters: Under Deck Systems
Did you know we’re now offering something completely new? Michael and Ana introduced our Under Deck Ceiling Systems.
- What it is: Think of it like a beautiful metal roof—but installed upside down under your deck.
- The Benefit: It catches all the water runoff from your deck boards and keeps the space underneath perfectly dry. It’s a game-changer for creating a new outdoor entertainment space!
Watch the Full Interview
Want to see the different colors (like the popular new dark trims!) and hear more from the team? Check out the full video here:
